SMS Messaging Policy

Effective Date: May 2026

CCHV Corporation, doing business as La Oficina del Capitán Chávez-Valdivia, may communicate with clients via SMS text messaging for service-related purposes.

Types of Messages

Clients may receive messages including:

• Appointment reminders

• Payment reminders

• Case status updates

• Requests for documentation

• Customer support responses

• Service notifications

Consent

By providing your mobile phone number to our office and requesting services, you consent to receive service-related SMS communications.

Consent is voluntary and may be withdrawn at any time.

Message Frequency

Message frequency varies depending on the client’s services and communication needs.

Message Charges

Message and data rates may apply according to your mobile carrier plan.

Opt-Out

To stop receiving messages, reply:

STOP

After opting out, no further SMS messages will be sent except where required for confirmation of opt-out.

Help

For assistance, reply:

HELP

Or contact:

CCHV Corporation
800-883-1236
immreliefservices@gmail.com

Privacy

Client information will be handled according to our Privacy Policy.

We do not sell or share personal information for third-party marketing purposes.