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Privacy Policy

Effective Date: May 2026

CCHV Corporation, doing business as La Oficina del Capitán Chávez-Valdivia ("Company," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information when you interact with our office, website, and communication services.

Information We Collect

We may collect personal information including but not limited to:

• Full name

• Phone number

• Email address

• Mailing address

• Appointment information

• Case-related information provided by the client

• Payment-related information

• Communication preferences

How We Use Information

We may use collected information to:

• Schedule and confirm appointments

• Send appointment reminders

• Provide updates regarding cases or requested services

• Request missing documents or information

• Send payment reminders

• Respond to customer inquiries

• Provide customer support

• Improve our services

SMS Communications

If you provide your mobile number and consent to receive SMS communications, we may send text messages regarding appointments, case updates, payment reminders, customer support, and related service notifications.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes.

Information may be shared with service providers necessary to operate our communications and business services.

Security

We take reasonable administrative and technical measures to protect client information.

Contact Information

CCHV Corporation
La Oficina del Capitán Chávez-Valdivia
2099 S Atlantic Blvd Suite M
Monterey Park, CA 91754
Phone: 800-883-1236
Email: immreliefservices@gmail.com